Shipping Policy
Thank you for visiting and shopping at Your Buddies. Below are the terms and conditions of our Shipping Policy.
Order Processing Time
All orders will be processed within 2-3 business days. Orders will not be delivered or shipped on weekends or public holidays.
If we experience a high volume of orders, shipping may be delayed by a few days. Please allow additional time for delivery. If there is a significant delay in the shipment of your order, we will contact you via phone or email.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has been shipped. The tracking number will be active within 24 hours.
Damages
Your Buddies is not responsible for any products damaged or lost during shipping. If you receive your order in a damaged condition, please contact the shipping carrier to file a claim.
Please retain all packaging materials and the damaged item before filing a claim.